Terms & Conditions

Last updated: 11 July 2026

These terms apply whenever you request a quote or book a mobile car servicing appointment with ClearCut Mobile Auto ("we", "us", "our"). By submitting a quote request or confirming a booking, you agree to these terms.

Who we are

ClearCut Mobile Auto
49 Fintry Avenue, Livingston, West Lothian, EH54 8EH
Email: info@clearcutmobileauto.co.uk
Phone: 07591 951775

This address is used for correspondence and legal purposes only — it is not a customer-facing premises. We are a mobile mechanic service and attend your vehicle at your chosen location.

Quotes and pricing

• Quotes provided by phone, email or via the website form are estimates based on the information you give us (vehicle registration, postcode, requested service).
• The final price may change if, on inspection, your vehicle needs different parts, fluids or additional work than initially quoted — we'll always confirm with you before carrying out any extra work.
• Quotes are valid for 14 days unless otherwise stated.

Bookings

• A booking is confirmed once we've agreed a date, time and location with you.
• You must ensure the vehicle is accessible (e.g. legally parked, reachable driveway) at the agreed time and location.
• If we're unable to access your vehicle or it isn't ready at the agreed time, we may need to rebook, and a call-out charge may apply.

Cancellations

• You can cancel or reschedule free of charge if you give us at least 24 hours' notice.
• Cancellations with less than 24 hours' notice may incur a call-out charge to cover time and travel already committed.
• We'll always try to reschedule around genuine emergencies — just get in touch as soon as you can.

Payment

Payment is due in full immediately upon completion of the service, unless we've agreed otherwise in advance. We'll confirm accepted payment methods with you at the time of booking.

Parts and workmanship

• We use manufacturer-specified or equivalent-quality parts and fluids unless you request otherwise.
• Workmanship on the service performed is guaranteed for 12 months or 10,000 miles (whichever comes first) — if something we did isn't right, tell us and we'll put it right.
• This guarantee doesn't cover unrelated faults, pre-existing issues, or wear and tear on parts we didn't replace.

Liability

We carry public liability and motor trade insurance appropriate to mobile vehicle servicing. We are not liable for pre-existing damage or faults present on your vehicle before we begin work, or for issues arising from information you gave us that turns out to be inaccurate (e.g. incorrect vehicle registration). Nothing in these terms limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded under UK law.

Your responsibilities

• Provide accurate vehicle and contact details when requesting a quote or booking.
• Ensure the vehicle and its surroundings are safe and accessible for our technician to work.
• Let us know about any known faults, modifications or hazards before we start.

Governing law

These terms are governed by the law of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Contact

Questions about these terms? Email info@clearcutmobileauto.co.uk or call 07591 951775.